FAQ

Insurance Questions? We Have Straight Answers.

Insurance is confusing — and that's by design. We're changing that. Here are honest, plain-English answers to the questions our clients ask most.

Minnesota Questions, Answered

What Minnesotans Ask Us
Before Their First Call

Seven things our MNsure-certified advisors hear most. If yours isn't here, ask us — we answer the phone in Minneapolis hours.

Minnesota residents use MNsure — the state-based marketplace established under the ACA. HealthCare.gov is for residents of states without their own exchange. MNsure has its own carriers, premium tax credit calculator, and enrollment timeline. Your North Star advisor is MNsure-certified and handles the full application with you.

MinnesotaCare is a state-funded low-cost health plan for Minnesotans earning roughly 138%–200% of the federal poverty level — too much income for Medical Assistance, but where marketplace coverage is still a stretch. Medical Assistance is Minnesota's expanded Medicaid program for lower-income residents. We screen you for both, in the right order, before quoting private plans.

Networks vary by carrier and plan year. Before we recommend anything, we run your current Mayo Clinic, M Health Fairview, Allina, HealthPartners, or Essentia providers against each plan's network — including specialty wings at Mayo Rochester, which not every Minnesota plan covers in full.

Fully independent. North Star Health Guide is not owned by Blue Cross, Medica, UCare, HealthPartners, or any other Minnesota carrier. We're licensed through the MN Department of Commerce and MNsure-certified, and we get paid the same standardized commission regardless of which plan you choose — so our recommendation is based on your family's needs, not ours.

Yes — significantly. Iron Range and Duluth-area residents have a narrower MNsure carrier mix focused around Medica, BCBSMN, and HealthPartners, with Essentia as the dominant network. Twin Cities residents get a much wider mix including Quartz, UCare, and HealthPartners-PreferredOne combinations.

MNsure's open enrollment runs from November 1 through January 15 each plan year. Outside that window, you need a qualifying life event — job loss, move, marriage, baby, or aging off a parent's plan at 26 — to trigger a Special Enrollment Period. Medical Assistance and MinnesotaCare enrollment, by contrast, are open year-round.

Most self-employed Minnesotans qualify for MNsure premium tax credits because their income fluctuates. We help you estimate income realistically, claim the right advance credit, reconcile at tax time, and avoid the year-end surprise that catches a lot of freelancers off guard.